We currently use New Zealand Couriers for our postal/freight company.
We have recently had a rise in the price cost for us as a business so this means that there will be an extra added cost for customers too so we can make ends meet.
If you have any problems or queries with your order and the cost of freight you are more than welcome to phone us on 07 849 84 84 and we can hopefully assist you with a cheaper freight cost – this is because our website uses a FLAT RATE and we cannot work around this to make it any cheaper otherwise we lose out and cop the extra shipping costs and with everything going on at the moment we are sure you all could understand this that we cannot afford to do this.
Thank you from the BYOL team.
We are pleased to announce that under Covid 19 Alert Level 3 we will be able to commence trading as of Tuesday 28th April 2020, from both our website – delivery via courier, and pick up from shop options, and our Trade Me site. We will also take pre-paid phone and email orders – firstname.lastname@example.org or phone (07)849 8484.
Our shop will remain shut to customers until Alert Level 2.
It is imperative that if you choose to collect your order from our shop that you observe the 2 metre social distancing rule while you wait to be served. Please do not choose pick up from shop if you or anyone in your household or extended bubble is unwell. Help us to keep our staff safe so that we can remain open and meet your home brew supply needs.
Our hours of trade will be Monday to Friday 8.30am to 5pm.
Saturday’s 9am to 3.30pm
In the initial phase of reopening we expect that there may be some delays to filling your orders as we replenish our supply of stock and our suppliers do the same. Please be patient, kind and respectful to our staff and each other as we all work together during what will be a new way of working and serving our loyal customers.
Stay safe and well in your bubbles.
Please also note we have not had a chance to change our products to out of stock at the moment so please bare with us while we try to complete your order as best as we can. we have a limited stock on most of our Spirit Yeasts.
Take care from the team at Brew Your Own Liquor (2015) Limited